Customers are angry about canceled reservations as a new law gets enforced. “We know this stinks,” says Airbnb.
Japan is implementing a new law that would make Airbnb legal in the country. The rules, which go into effect on June 15, would require hosts to obtain a license in order to use the platform. With these new regulations, the Wall Street Journal reports that “it has led to the loss of tens of thousands of listed offerings as well as canceled reservations.” This is because the Japanese government announced that on June 1 every host without a license would have to void every reservation made after the new regulation takes effect. Customers are reportedly discovering their previously confirmed listings being removed, and they are none-too-happy.