Thursday, May 17, 2018

NewVoiceMedia study finds UK sales reps are failing to provide the emotive experiences that boost customer acquisition and retention

marketing/pr/advertising-sales feed from realwire
NewVoiceMedia study finds UK sales reps are failing to provide the emotive experiences that boost customer acquisition and retention
LONDON 17 May 2018 – New research[1] from NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, reveals that less than half (46 percent) of UK sales professionals made a personal or emotional connection with the majority (51 percent or more) of their prospects over the last year, despite acknowledging the impact that emotive experiences have on sales success. NVM found that more than three-quarters (74 percent) of sales reps believe... Source: RealWire
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